Frequently Asked Questions
You got questions? We got answers!
We have a 30 day return policy (with exceptions made during the holiday season to accommodate for gift giving), and you can begin the return process here. You’ll be able to print a return shipping label and send your products back to us, and when we receive them we’ll process the return and issue a refund.
We are happy to facilitate an exchange within 30 days (with exceptions made during the holiday season to accommodate for gift giving), and you can begin the exchange process here. You’ll be able to print a return shipping label and send your products back to us, and when we receive them we’ll process the exchange and get your new products sent out to you. To ensure a quick turnaround for your new products, please include a note with your order letting us know what you’d like to exchange for, and if you need any further assistance, send an email to firstname.lastname@example.org.
We offer discounts on bulk orders starting at just 12 items - the more you buy, the more you save!
Shipping / Order Status
We currently only ship to the US. However we do have some resellers in other countries:
Log in or create an account to see your order details and tracking information. You can update subscriptions here, too!
We offer a variety of shipping options: First Class Mail and Priority Mail, through USPS, as well as UPS. The cost of shipping varies along with the estimated shipping times. You’ll be able to see estimates specific to your order during checkout.
We partner with USPS (United States Postal Service) and UPS (United Parcel Service) to provide shipping services.
It depends on which shipping method you choose! If you are hoping to get your order quickly, we recommend selecting UPS. If you are not in a rush to receive your order, First Class Mail is a great option! You will be able to see estimated shipping times when you are selecting shipping at checkout; please allow an additional 2-4 business days for our team to process and package your order.
We hate when this happens. It doesn't happen often, but every once in a while there is a mix up at the post office. Sometimes, the package is lost, other times it was delivered to the wrong address. More often than not, it gets sorted out in a few days when the package is returned. Here are some steps to take in the meantime:
We now offer a local pickup option at checkout! HOORAY! You will see it as an option at checkout.
Our warehouse is located at 5305 Commerce Square Dr. STE B Indianapolis IN 46237 and pickup hours are Mon-Fri 8am-4:30pm (we observe major holidays)
What material are your socks made of?
Our socks are a various combination of cotton, nylon, and spandex depending on the design.
Our socks are made right here in our warehouse in Indianapolis, Indiana! In spring 2021, we purchased knitting machines, hired a knitting expert, and are in the process of transitioning to making our socks in the US. Our new designs are knit domestically. As we sell out our remaining stock of socks that were manufactured responsibly in China, we are transitioning to knitting all of our designs in the US.this video on how our socks are designed!
Check out the details on our sizing page.
We have so many plans for the future as we grow and expand, and this is one of them! For now, we are focusing on expanding our line of designs before we expand to more sizes. For now we offer Adult One Size, Adult XL, Kids Size, and No Show styles!
We hope to have many saints, and we release one new design each month! Be sure that you've signed up for our newsletter at the bottom of our homepage so you'll know when they are available. We love getting sock suggestions, so please feel free to submit yours via this link! The best way to stay up-to-date with new products is to subscribe to our newsletter!We offer custom designs through 4 Marks Printing, one of our brands! If you head over to this page and fill out the form, someone will get back with you as soon as possible, and if you have any questions, reach out to email@example.com
Our socks have been made by different manufacturing partners at different times. In 2021, we moved all sock production in-house and are proud to be making all new socks ourselves. Additionally, yarn supplies vary year to year and sometimes we have to substitute a different color or size of yarn which may alter the socks slightly.
Our shirts are also made and printed here in the US! Some components of the shirts we get from manufacturers are assembled in other countries, but part or all of the process is made in the US. We print all garments on demand here in our warehouse!
Check out our "10-Commandments of Washing" here!
Visit our Sizing Page for all information on our products! This page will also give you garment specs.
We are continuing to grow and offer new products all the time! If you don't see what it is you're looking for, head over to 4 Marks Printing for your custom job needs!
No worries! Feel free to send us an email to firstname.lastname@example.org or open the chat bubble in the bottom right corner of this screen and we will get back with you as quickly as possible- we are happy to assist you!